• US National (Not hiring in CA)

Lead a team passionate about improving product quality. Drive proactive customer-centric features, analyze product experiences, and manage product release processes. Build strong relationships with stakeholders and attract, develop, and retain team m..

• Colombia

Provide technical support and be the main point of contact for strategic partners. Resolve complex technical problems with potentially far-reaching consequences. Collaborate with customers and Twilio teams to provide added value through the use of Tw..

• US National (Not hiring in CA)

Develop business case(s) for C-Suite approval using analytics, benchmarking, internal & external business partners insights, etc.Conduct competitive analysis of programs to recommend changes or new programs to maintain the companys competitive position.

• US, or US National

Partner with Account Executives to execute pre-sales activities, become an expert builder and evangelist of Segments products and partner ecosystem, and lead technical evaluations with prospects to uncover goals and present innovative solutions.

• Bengaluru, India

Design and build a suite of storage and compute building blocks for a Customer Data Platform. Build highly scalable and robust APIs. Collaborate with engineering teams to ensure multi-region capability and regulatory compliance. Mentor other engineer...

• US, or US National (Not hiring in CA)

Manage and continuously develop the CoGS team, maintain accounting team processes related to CoGS, and build trusted relationships with key business partners. Provide actionable insights and maintain a focus on continuous process improvement.

• Bangalore, KA, India

Work with Twilios carrier partners to handle Voice escalations, diagnose and resolve service issues related to VoIP telephony, manage Voice carrier capacity and monitoring, and develop and maintain operational processes.

• US, or US National

Design and implement scalable and robust backend services using Java, Scala, and Python. Develop dynamic frontend interfaces using React and Node.js. Collaborate with product managers and architects to align technical solutions with business needs.

• India

Design and build UI systems for Customer Data Platform. Review code and offer improvements to practices and processes. Build highly adaptable and effective UI platform tools across a variety of products. Build highly scalable and available services.

• India

Lead a team of software engineers to develop highly scalable, fault tolerant distributed systems and microservices. Establish and participate in an on-call rotation to ensure timely response to production incidents and system outages. Communicate eff..

• Singapore

Analyze marketing performance data, provide evidence-based recommendations to the VP of Marketing, collaborate with cross-functional teams, and use advanced analytics to fuel innovation within marketing practices.

• Ireland, United Kingdom

Take part alongside Account Executives in qualification, discovery, demonstrations, Proof-of-Concept, RFP response, design documentation, technical presentations and enablement sessions during the sales cycle.

• United Kingdom, Ireland

Work alongside Account Executives in qualification, discovery, demonstrations, and technical presentations during the sales cycle. Lead technical discovery sessions with customers to uncover needs and challenges. Build and present powerful presentati..

• India

Design, develop, and implement high-quality Java-based applications. Collaborate with cross-functional teams to define, design, and ship new features. Troubleshoot and debug issues to ensure smooth application performance. Own and operate high-scale ..

• Ireland

Responsible for net new customer acquisition and driving new revenue for a specific territory while maintaining the highest levels of customer satisfaction. Work diligently with cross-functional internal teams.

• India

Design and implement the full lifecycle management of platform. Build and maintain services for managing configuration state. Identify and recover from incidents. Support customer engagement through self-service interfaces.

• Colombia

Write clean, efficient, and maintainable code for our distributed systems and microservices, utilizing asynchronous communication patterns for optimal performance. Build integrations with machine learning models and solutions to create features...

• Ireland

Coordinate with Global Public Policy Team and business units to align with company objectives. Lead government affairs and public policy in EMEA, monitor telecommunications regulations, manage UK government relations, and represent the company in Eur..

• US, or US National

Partner with Account Executives to execute pre-sales activities, lead technical evaluations, develop subject matter expertise on Customer Data Platforms, and act as a trusted advisor to consult with customers and prospects.

• Ireland

Partner with Account Executives for pre-sales activities, lead technical evaluations, design innovative solutions, and develop expertise in Customer Data Platforms (CDPs). Become an expert in the company's products and partner ecosystem.

• United Kingdom, Ireland

Partner with Account Executives for pre-sales activities, lead technical evaluations, and become an expert builder and evangelist of Segment's products. Develop expertise on Customer Data Platforms and Segment's role in the customer data ecosystem.

• India

Maintaining Revenue Team external customer email, responding to customer and other external queries, participating in month end close, assisting and participating in the development and implementation of financial controls and processes, participatin..

• India

Design, implement, and maintain security controls for AWS cloud-native infrastructure. Collaborate with Engineering teams to integrate security best practices into SDLC and CI/CD pipelines. Manage and enhance identity and access management solutions.

• US National

Serve as the first point of contact for commercial contracts-related education and process guidance. Review and vet incoming requests for legal support, negotiate NDAs, and draft order forms. Contribute to operational projects and tasks.

• San Francisco, CA

Drive sales cycle from pipeline generation to close and post-sales. Use value-oriented sales methodology with focus on customer data and marketing activation. Build upon growth in Enterprise business segment. 7+ years' quota carrying sales experience...

• India

Build and maintain scalable machine learning solutions in production. Train and validate both deep learning-based and statistical-based models. Partner with product managers, tech leads, and stakeholders to analyze business problems and define the sc..

• US National

Coach, manage, and mentor a team of leaders in the CS org. Cultivate a culture of learning with skill development plans. Drive strong internal collaboration with cross-functional teams. Lead team to deliver strong product adoption, customer health, a..

• US National

Prioritize marketing levers for revenue growth by diagnosing opportunities, leading cross-functional projects, providing strategic counsel, and collaborating with sales development. 5+ years of experience in marketing operations or sales strategy req..

• Colombia

Collaborate with product owners, builders, and program managers to architect and manage solutions within Salesforce as well as adjacent technologies. Develop and maintain a holistic view of CRM-based processes and user personas. Communicate regularly...

• Estonia

Design, build and configure services, platforms and tools. Work with product management to define requirements, participate in backlog grooming and estimation processes. Contribute to solution design and mentor junior engineers.

• Colombia

Develop compensation and benefits policies, evaluate job positions, design and implement salary structures, manage stakeholder relationships, educate and influence senior business stakeholders, guide and manage employees, consultants, and vendors.

• US, or US National

Manage Xactly instance, review plan designs, provide guidance on system improvement projects, analyze and build reports. 1-3 years of experience with incentive compensation systems required. Strong communication and stakeholder collaboration skills d..

• Estonia

Investigate cases, identify trends, and recommend preventative solutions to combat fraud and abuse on a global communications platform. Full-time position requiring analytical skills and experience in fraud or compliance. Willingness to work non-trad..

• Colombia

Manage Vulnerability Management infrastructure. Perform vulnerability management scans and analyze scan results. Collaborate with stakeholders on remediation strategies and track open vulnerabilities. Implement automation between scanning and reporti..

• Colombia

Manage Vulnerability Management infrastructure, perform vulnerability management scans, analyze scan results and determine criticality ratings for vulnerabilities, collaborate with stakeholders on remediation strategies.

• US, or US National (Not hiring in CO, CA, NY, WA)

Design, build, and optimize a data platform to support data-driven initiatives. Collaborate with stakeholders to understand business requirements and implement solutions using modern data technologies. Ensure data quality, integrity, and security thr..

• Estonia

This position is needed to craft and deliver models as well as contribute to the product vision, strategy, and roadmap for Twilios AI/ML messaging products and services. Own the models, product strategy, roadmap, and release cadence for a major part o...

• US, or US National (Not hiring in CO, CA, NY, WA)

Design, build, and optimize scalable data pipelines and infrastructure. Collaborate with stakeholders to understand business requirements and implement technical solutions using modern data technologies. Ensure data quality, integrity, and security.

• India

Develop horizontally-scalable, resilient and performing-under-load distributed systems and data pipelines in a production environment. Own, operate, and maintain your teams services in a production environment. Make DevOps a primary concern to...

• Colombia

Design and deploy next-gen distributed systems and microservices. Collaborate with cross-functional teams to meet business goals. Participate in on-call rotation and ensure timely response to production incidents.

• Colombia

Design, build and deploy highly scalable distributed systems and microservices architecture. Craft efficient code and contribute to the evolution of technical standards. Mentor junior engineers and collaborate effectively with cross-functional teams.

• Estonia

Design and implement real-time services with high throughput and low latency requirements, verify, deploy and operationalize them. Work closely with stakeholders to understand customer needs and, devise and deliver, simple, robust and scalable solutions.

• Colombia

Design and implement highly scalable, fault-tolerant distributed systems and microservices architectures. Craft elegant and efficient code, mentor and guide junior engineers, and communicate effectively with cross-functional teams.

• India

Design, implement, and maintain observability infrastructure and tooling. Collaborate with software engineers for comprehensive instrumentation. Build and operate observability workloads on Kubernetes using open-source standards for scalability.

• Estonia

Design and implement real-time services with high throughput and low latency requirements, verify, deploy and operationalize them. Work closely with stakeholders to understand customer needs and, devise and deliver, simple, robust and scalable solutions.

• US, or US National (Not hiring in CA, NY, WA, CT)

Operate independently and self-sufficiently, while also excelling in team collaboration and leadership when appropriate. Design and implement automated solutions to assess service health trends. Build internal tools that streamline software developme..

• India

Build out new functionality within a fast moving product seeing rapid adoption. Guide a team of engineers through difficult architectural trade-offs. Generate detailed design documents and action plans for features slated for development.

• Colombia

Coordinate and execute recruitment processes for executive-level talent. Communicate with internal stakeholders and work across different time zones. Continuously improve recruitment coordination processes.

• Colombia

Lead a team of software engineers, provide career growth opportunities, and mentor engineers to enhance their skills. Partner with Product to prioritize and deliver projects with quality, manage dependencies and risks effectively.

• Estonia

Collaborate on roadmaps with Product Managers and Tech Leads to ensure the team has clear direction and priorities. Ensure there is cross-training and a healthy balance between features and technical debt.